Services Manager (Gerente de Serviços)

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Localidade : São Paulo (São Paulo)
Data :

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Company


Our client is a multinational machinery manufacturer


Functions and responsibilities


The Services Manager is responsible for Ensuring customer satisfaction in every service performed by his team of technicians.



  • Responsible for selling a maintenance contracts to new costumers (along with the Sales team) and old clients.

  • Controls the operation of the workshop (where some of the equipment are repaired), activities and schedule of this technical team;

  • Manages and controls the inventory of spare parts and the budget of the department;

  • Manages directly and controls the service contracts (maintenance and technical assistance);

  • Responsible for financial statements and reports to plan sales strategies for projections of 1 to 5 years;

  • Visit customers to track and identify their needs and business opportunities;

  • In charge of the development of his team (growth and projection).


Profile:



  • Solid experience in managing technical assistance, after sales and sales teams in Machinery companies

  • Academic background in Engineering is mandatory

  • MBA in business or Finance is very desirable

  • Fluent in English; Spanish intermediate

  • Organized, focused and structured; Result oriented, works well under pressure; Team player, human resource developer, coaches, motivator; Aggressive, outgoing; Easy to relate with others, builds long term relationships; Leadership skills

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São Paulo – Vila Olimpia

Av Cardoso de Melo, 1184
11º andar
Sao Paulo
CEP 04548-004 São Paulo
Telefone : +55 11 3382-0100

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